a[-w]hole[+i]n[ew=yr]mind

walking through the random forrest, looking for a hidden decision tree

NPS vs WoMI : Top-100 Brands : Fall 2013

This is a quick comparison of two methods of measuring customer satisfaction:
Net Promoter Score (NPS) and Word of Mouth Index (WoMI).

Brands are better differentiated by NPS than by WoMI.
That’s obvious because NPS values their Detractors more than WoMI does
(with their so called “True Detractors”).

As for Category groupings, low scores of Finance & McFood are of no surprise.

accidental-art:

This is a Tableau viz that emerged after calling the R beeswarm package to show an alternative to the boxplot. The data is real (ice hockey stats via Robert Tufts on Tableau Public) after seeing the christmas trees I added the ornaments by selecting specific players. I turned it into a Christmas Card for my colleagues.
via @geordielad 

accidental-art:

This is a Tableau viz that emerged after calling the R beeswarm package to show an alternative to the boxplot. The data is real (ice hockey stats via Robert Tufts on Tableau Public) after seeing the christmas trees I added the ornaments by selecting specific players. I turned it into a Christmas Card for my colleagues.

via @geordielad 

Artangel LP Letters »

This is a Longplayer letter chain, 2-3 letters in a year, slowly developing, definitely not for a casual reader. Brian Eno -> Nassim Nicholas Taleb -> Stuart Brand -> Esther Dyson -> …?